So You Want Me to Believe You’re Happy or Angry? How Negotiators Perceive and Respond to Emotion Deception

DOI

Past work suggests that emotion deception in negotiations – communicating a different emotion than experienced – is perceived negatively. We, however, argue that this depends on the type of emotion deception. We compared two emotion deception types – communicating anger while actually being happy, and communicating happiness while being angry – to genuine communications of happiness and anger.

In three preregistered experiments (N=500), participants played the role of employee or supervisor and negotiated with an opponent about salary raises. After their initial offer, participants learned their opponent’s experienced (happiness vs. anger) and communicated emotion (happiness vs. anger). Then, participants made their final demand and reported perceptions of their opponent’s limits and sacrifice.

Results showed that participants perceived opponents who communicated genuine anger as having stricter limits and conceded more to them than to opponents using the other emotion communication types. Moreover, opponents who communicated happiness but experienced anger were perceived as making more of a sacrifice than opponents who communicated anger but experienced happiness. In Experiment 3, we also examined effects of emotion deception on non-negotiated outcomes, by assessing the likelihood to hand the opponent a year-end bonus.

Participants were most likely to allocate the bonus to opponents that truthfully communicated happiness. Moreover, participants were more likely to allocate the bonus to opponents who communicated happiness but experienced anger than to opponents who communicated anger but experienced happiness. These findings extend social functional accounts of emotion communication, by showing that effects of emotion deception depend on the type of experienced and/or communicated emotions.

Preregistration documents can be found here: https://osf.io/xr4ye https://osf.io/38g5f https://osf.io/h8pg3

Identifier
DOI https://doi.org/10.34894/ZWIBNP
Related Identifier https://doi.org/10.1007/s10726-023-09850-0
Metadata Access https://dataverse.nl/oai?verb=GetRecord&metadataPrefix=oai_datacite&identifier=doi:10.34894/ZWIBNP
Provenance
Creator Ye, Zi ORCID logo; Lelieveld, Gert-Jan ORCID logo; Noordewier, Marret ORCID logo; van Dijk, Eric ORCID logo
Publisher DataverseNL
Contributor van Dijk, Eric; Lelieveld, Gert-Jan; Data Stewards Behavioural Sciences
Publication Year 2023
Rights CC-BY-4.0; info:eu-repo/semantics/openAccess; http://creativecommons.org/licenses/by/4.0
OpenAccess true
Contact van Dijk, Eric (Leiden University); Lelieveld, Gert-Jan (Leiden University); Data Stewards Behavioural Sciences (Leiden University)
Representation
Resource Type Dataset
Format application/zip
Size 939054; 2354921; 37783; 1532; 10324; 43645; 15363; 2294528
Version 1.0
Discipline Agriculture, Forestry, Horticulture, Aquaculture; Agriculture, Forestry, Horticulture, Aquaculture and Veterinary Medicine; Life Sciences; Social Sciences; Social and Behavioural Sciences; Soil Sciences