-
Employment and Working Life Beyond the Year 2000 : Employee Attitudes to Work...
Abstract copyright UK Data Service and data collection copyright owner. This is a mixed methods study. The premise of the project was that an examination of the future of work... -
Socio-technical Systems and Call Centres : a Case Study Investigation, 1999-2000
Abstract copyright UK Data Service and data collection copyright owner. Following a growth in the number of people employed in call centres, defined as those workers who... -
Delivering Financial Services in the Home, 2002-2004
Abstract copyright UK Data Service and data collection copyright owner. The qualitative research aimed to investigate the feasibility of using home service as a means of... -
Internal Marketing and Performance Surveys of India Call Centres, 2007-2009
Abstract copyright UK Data Service and data collection copyright owner. Internal Marketing and Performance Surveys of India Call Centres, 2007-2009 examined the topics of human...